Our valued customers select us as a partner because of our innovative solutions, that are built on deep scientific insights, empower them to achieve fast, accurate, safe, and efficient results. We call this "Ensuring Certainty," and it's our promise to support your business's future success with reliable materialographic solutions.

One Partnership

Get more with One Partnership

Your materialographic lab must deliver precision, efficient results, and quality.

A One Partnership agreement from Struers is the most effective way to boost value and results from your lab. By transforming our relationship into a true strategic alliance, you get more: more streamlined workflows, more skilled teams, more optimized inventories, and more return on your investment.

Struers’ One Partnership agreement delivers more by transforming the relationship between labs and their materialographic solutions provider into a true strategic alliance. For lab managers, this means more efficiency and control through customized service plans, streamlined processes, and proactive maintenance that keep uptime high and disruptions minimal.

For your procurement teams, it means more predictability and transparency, thanks to consolidated agreements, consistent pricing, and reduced administrative burden.

But beyond the practical, One Partnership offers something even greater: certainty. It’s about knowing that your goals are fully aligned with a partner who’s committed to driving improvements in quality, productivity, and efficient results across the lifetime of your Struers solutions.

If you are looking for greater productivity and efficiency, wanting maximum support from Struers applications team with improved value from Struers, One Partnership gives you more.

1. Use – Boost your lab’s performance across its lifetime
Elevate your lab's performance with our on-site LEAN Lab Boost and Application Assistance. Your team will get more from having our application specialists onsite to fine tune your processes right from start to production, consumables usage, and methods. Based on LEAN-thinking, either onsite or at our laboratory, we'll help you pinpoint opportunities to improve quality, results and productivity. You'll receive a Report, and our expert Application Specialist can even help with implementation.

For a detailed analysis, our Lab Performance Simulation can model your lab's variables to predict key metrics like process lead time and machine capacity or we can perform an onsite Value Stream Mapping in collaboration with your team to review the bottle necks, areas to speed up processes and to assist your team to adopt leaner, quicker sample preparation methods.

The One Partnership Program include all the essential consumables you need, and we offer Scheduled Consumable Deliveries based on your specific needs. To protect against supply chain challenges, we can create a customized Consumable Safety Stock Package just for your lab.

2. Support - Applications & Service Priority Response
Get more expert help you need, when you need it. Our Application Priority Support gives you access to an application specialist who will initiate the resolution process for any challenges within just four hours. You'll stay updated throughout the process until a solution is found. This unlimited support is available via email during office hours, so you can count on us to keep your operations running smoothly. You can also choose a Service Plan to ensure that your equipment is always optimised for reproducible, accurate, and fast results.

3. Learn - Knowledge, training and insights
Expand your team's skills with our comprehensive learning opportunities. Our Super User Training On-Site provides a deep dive into your equipment's features and user interface, tailored to your team's specific needs. You also get access to The Professional Materialographer Course, as a one partnership customer, you have access to a free seat in a Basic, Plus or Advanced course at a Struers facility or for a bespoke course on your site. Stay ahead with regular Industry Methods Updates and join our dedicated Workshops and Online Webinars to collaborate with peers and learn from our materialographic experts.

We look forward to being part of your team.